All Star Pet Resort

All Star Pet Resort is my go-to spot for my precious doggy. Ive been taking my puppy there for over a year now and its been a pleasure everytime. The staff are very friendly and the facility is big with plenty of room for my buddy to run around and have a good time. They are always reliable and I am thankful for their service. Happy and satisfied =).

I heard so many good thing about this place and I got anything but that. They were just awful and there was something wrong almost every day. I dropped my dog off for boarding and I had to call them a few hours later because she wasn’t in the correct kennel and camera. They only take the dog for a 2-4 minute walk 3x a day.. she did not have a bed, just a blanket, and laid in her poop and pee majority of the day. They would take her blanket to wash it and leave her without a blanket and lay on the hard cold concrete for at least 24 hours at a time. Then the assistant manager tried telling us “it’s not true that big dogs need to constantly be out for a walk and they are content with short walks” my dog is outside running around for hours at home. There was a poor dog next to mine that just had poop all over the kennel for hours, people walk by and don’t clean up the mess. I tried calling one day MULTIPLE times and I didn’t get an answer for 3 1/2 hours to try and resolve why my dog was being ignored, got fed but poop not be picked up and the excuse was they were short staffed. There is no excuse why I’m paying so much money for my dog to just sit in a kennel all day everyday and be ignored. Then I pick her up and all of her stuff (in a trash bag) smells like pee and I have to throw it all away

I normally don’t write reviews, but I had to write this one. I’d you are looking for a place to take care of your companion, look no farther because this is the place for you. From the time you walk in to the time you pick up your companion, they are excellent. They have different options that fits your companion’s needs. I can’t recommend them enough!

Our dog just came home after six days. She had urinated either on her bed or on the floor. We’ve had her for 7 years and she has NEVER urinated in the house anywhere no matter how long we are away. I feel they aren’t taking the animals out as often as they should. It’s very disappointing! This place used to be wonderful! We were very disappointed……

All Star Pet Resort is my go-to spot for my precious doggy. Ive been taking my puppy there for over a year now and its been a pleasure everytime. The staff are very friendly and the facility is big with plenty of room for my buddy to run around and have a good time. They are always reliable and I am thankful for their service. Happy and satisfied =).